Privacy Policy

We collect personal information that you voluntarily provide to us when you:

• Request a quote
• Fill out a contact form
• Apply for a vendor partnership
• Subscribe to our newsletter
• Respond to surveys or marketing communications
• Place an order through our e-commerce platform

The personal information we may collect includes:

• Name and contact information (email, phone number, mailing address)
• Company name and job title
• Billing and payment information
• Government contracting details (RFP numbers, agency information)
• Vendor partnership information (company details, certifications)
• Any other information you choose to provide

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address
• Browser type and version
• Operating system
• Referring website addresses
• Pages viewed and time spent on our site
• Click patterns and navigation behavior
• Device identifiers

We use cookies, web beacons, tracking pixels, and other tracking technologies to collect this information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

We use the information we collect for various purposes, including to:

• Process and fulfill your quote requests and orders
• Respond to your inquiries and provide customer support
• Communicate with you about your account or transactions
• Send you marketing communications (with your consent)
• Evaluate vendor partnership applications
• Respond to government RFPs and contract opportunities
• Improve our website, products, and services
• Comply with legal obligations
• Detect, prevent, and address security or technical issues
• Facilitate business transfers or acquisitions

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific context. We typically process your information when:

• You have given us consent to do so
• The processing is necessary for a contract with you
• The processing is necessary for our legitimate business interests
• We need to comply with legal obligations

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Firewalls and intrusion detection systems
• Regular security assessments
• Limited access to personal information on a need-to-know basis
• Secure data storage protocols

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or legal requirements).

When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If this is not possible (for example, because your information has been stored in backup archives), we will securely store it and isolate it from further processing until deletion is possible.

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Rectification: You can request that we correct inaccurate or incomplete information.
• Right to Erasure: You can request that we delete your personal information, subject to certain legal exceptions.
• Right to Restrict Processing: You can request that we limit the processing of your information.
• Right to Data Portability: You can request a copy of your information in a machine-readable format.
• Right to Object: You can object to our processing of your information for certain purposes.
• Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at privacy@baptisteclanllc.com. We will respond to your request within 30 days.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, and the business purposes for collecting it.
• Right to Delete: You can request that we delete your personal information, subject to certain exceptions.
• Right to Opt-Out: You have the right to opt-out of the sale or sharing of your personal information. We do not sell your personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise your California privacy rights, please contact us at privacy@baptisteclanllc.com or call (559) 455-8759.

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information.

Our website may contain links to third-party websites, plugins, or services that are not operated by us. Once you leave our website, we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Your information may be transferred to and maintained on servers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. By using our website or services, you consent to such transfer.

Some browsers have "Do Not Track" (DNT) features that signal a preference not to have your online activity tracked. Our website does not currently respond to DNT signals. We will continue to monitor developments regarding DNT and update this policy accordingly.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: